Online Services

Receive high quality psychological care in the comfort and convenience of your own home

Effectiveness of Online Services

Psychological services delivered online has increased in popularity in recent years. However, nothing has accelerated the need more for online services than the COVID-19 pandemic. Preliminary research conducted suggests that both video and phone therapy services can be effective. In our experience, we have found it to be effective for many people.

There are drawbacks and limitations (e.g., limited observation of non-verbal behaviours, especially with phone/VOIP services) as well as benefits (e.g., time savings, convenience). Ultimately, fit is an important consideration before proceeding with virtual services. In our practice, both phone/VOIP and video therapy options are available and will be our main form of service delivery until the situation changes with COVID-19.

Security Features

We know that security of information is a concern, and rightly so. We take provisions to minimize security risks for both voice-over-internet-protocol (VOIP) and video sessions, as we use a Virtual Private Network for VOIP sessions and a platform with end-to-end encryption for our video sessions. Our security features are outlined in more detail within our clinic documentation.

Please feel free to contact us if you have specific questions about our online services. We’d be happy to address your concerns.

Online Assessment

We have taken measures to increase our capacity for providing online assessments, while paying attention to security and process.  At the present time, we are able to do intake assessments, CMHP assessments as well as some personality and psychodiagnostics assessments online.

While the above noted assessments might be possible to deliver online, we have have to review the suitability of online assessment on a case-by-case basis. For example, some of the measures we select for your particular assessment might not be available securely. Furthermore, if you require special assistance during testing, a virtual assessment may not be ideal. We encourage you to contact us regarding your particular situation.

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